Terms of service

Overview

This website is operated by SnowSquish. Throughout the site, the terms "we", "us" and "our" refer to SnowSquish. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including our Refund Policy, Shipping Policy and Privacy Policy. Please read them carefully before using the site or placing an order.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products

We make every effort to display our products, colors and packaging as accurately as possible. Squishy assortments vary from box to box, and the characters shown in photos are examples of the designs you may receive. Our squishies contain small parts and are recommended for ages 6 and up; they are not suitable for children under 3. Adult supervision is recommended for young children.

3. Prices and payment

Prices are shown in U.S. dollars unless your local currency is displayed at checkout. Prices, promotions and bundle discounts may change at any time without notice, but changes never affect orders that have already been confirmed. We reserve the right to refuse or cancel any order, for example in case of a pricing error, suspected fraud or stock issues; if your payment was already taken, you will receive a full refund.

4. Shipping and delivery

Shipping times are estimates and are described in our Shipping Policy. Delivery dates are not guaranteed and may be affected by carriers, customs or peak holiday volumes.

5. Returns and refunds

Returns and refunds are handled according to our Refund Policy, including our 30-day money-back guarantee.

6. Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Occasionally the site may contain typographical errors or omissions related to product descriptions, pricing or availability. We reserve the right to correct any errors and to update information at any time without prior notice.

7. Intellectual property

All content on this site — including the SnowSquish name, logo, mascot, images, text and design — belongs to SnowSquish and may not be copied, reproduced or used without our written permission.

8. Prohibited uses

You may not use the site to violate any law, infringe our rights or the rights of others, submit false or misleading information, upload malicious code, or interfere with the security or operation of the site.

9. Disclaimer and limitation of liability

Our products and the site are provided "as is" and "as available". To the fullest extent permitted by law, SnowSquish will not be liable for any indirect, incidental or consequential damages arising from the use of the site or products. Our total liability for any claim related to a product will not exceed the amount you paid for that product. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

10. Indemnification

You agree to indemnify and hold SnowSquish harmless from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Changes to these Terms

We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

12. Contact

Questions about these Terms? Email us at support@snowsquish.com.